We built this for Well
This isn't a slide deck. It's a working AI agent that answers real member questions about Well — logging in, why an action was recommended, syncing wearables, rewards and redemption, booking a Well Guide, and how Well handles your data. Try it.
Try the Chat Agent
Ask about logging in, connecting a wearable, why a daily action was recommended, earning and redeeming rewards, booking a Well Guide session, or what Well shares with your employer.
In production, the widget's appearance and behavior are fully customizable to match Well's brand.
What Lorikeet Can Deliver for Well
Built around real member scenarios — wearable sync, rewards literacy, Well Guide booking, privacy worries, and the questions members ask when they're trying to make small changes stick.
Natural Conversations
Members describe symptoms, device issues, and questions in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Well App, on the phone, or through Member Services email.
HIPAA Compliance Built-In
Built for regulated health platforms. Guardrails prevent clinical advice, route medical emergencies to 911 and mental health crises to 988, and never moralize about member choices.
24/7 Availability
Members don't wait for business hours. Lorikeet handles login issues, wearable sync, rewards questions, and privacy concerns around the clock.
Ready for Your Systems
In production, connects to Well's member systems, wearable integrations, rewards balance, and Well Guide scheduling. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Well. Real logic for real member scenarios.
Mapped Your Scenarios
Well account onboarding, wearable connection (Apple Health, Google Fit, Fitbit, Garmin, Oura), daily action explainability, rewards and redemption, Well Guide booking, and privacy questions.
Added Your Knowledge
Member guides for every wearable brand, rewards rules and redemption options, Well Guide scheduling, and the privacy policy — all searchable by the AI when members ask.
Set the Safety Controls
Never gives medical advice. Routes symptoms suggesting emergencies to 911 and mental health crises to 988. Reinforces that individual member data is never shared with employers.
Went Live
Chat is working right now. Ready to connect to Well's actual member data, wearable integrations, and Well Guide scheduling.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling your real Member Services volume across the Well app, Well Guides, and the rewards program. This sandbox is just the start.
Finish Setting Up Your Sandbox